Wrong Seed, Good Response

[GoDawgs]

Yesterday I e-mailed the seed vendor about that not-really-Kalibos cabbage I have in the garden. Here's the reply:

"Thank you for reaching out. I am so sorry that this happened. We did find out at the end of the season that we did get the wrong seed so I am happy to send you a new packet from the new batch we just received or give you a credit on your account for a future order. "

So I asked for a new pack of the seed. The vendor is Pinetree. I've been ordering seed from them since the late 90's and it's the first time I ever had a "wrong seed" problem with them or any problem for that matter. So all's well that ends well.

[FatBeeFarm]

I ordered from them the first time this year and everything was aces so far. They keep this up and they'll be me go-to from now on.

[karstopography]

I’ve ordered from Pinetree and had good experiences with them.

[PlainJane]

Yes, Pinetree has been a reliable vendor in my experience.

[Hornad]

Im a little suspicious because all the purple asparagus seeds I planted from them came up green but I will see if they tun purple this year

[AKgardener]

I just did the same thing last week for a pack of tomatoes that were supposed to be bush and were cherry and they said the same thing last years seeds were bad and are sending out a new pack already got my tracking today .. good to see them do right by you mine was a different vendor. But great service

[GoDawgs]

Got an e-mail this afternoon. That replacement pack has shipped. yay!